Compassion in the workplace is at the heart of everything we’re about at I Am Here. We even wrote about it here.
With that in mind, we took a lot from this insightful Harvard Business Review piece about meeting mistakes in the workplace with compassion and understanding, rather than with anger and frustration. The piece runs through a number of ways we can respond with compassion the next time a team member makes an error – start, for instance, by taking a moment, putting yourself in the other person’s shoes, and always show empathy.